Caroline Fluit has been appointed as the newest member of the BDR Thermea Group Supervisory Board, effective from April 2023.
Caroline brings more than 20 years’ experience as a technology and data analytics executive, with specific expertise in omnichannel retail strategies, e-commerce, supply chain and operations, customer loyalty and personalisation.
Caroline is currently Global VP Customer Product Engineering for Ingka group, part of IKEA, and previously worked as Global Director Data Science & Analytics at Ahold Delhaize and Director of Advanced Analytics Loyalty and E-Commerce at Albert Heijn.
In her Supervisory Board role at BDR Thermea Group, Caroline’s extensive experience in retail-focused technology, data and analytics strategy will support our core value of customer intimacy. This will add significant value as we build ever-closer relationships with customers through digital services, e-commerce, business-model innovation, and digital-ecosystem management.
“I’m delighted to join the Supervisory Board,’’ says Caroline. “BDR Thermea Group is playing a key role in the energy transition, meeting its customers’ ever-evolving expectations for the decarbonisation of building and home heating. I intend to support its mission to work even closer with customers, understanding their needs and further enhancing the customer experience.’’
Welcoming her to the Supervisory Board, Marc de Jong, Chairman of the Supervisory Board, says: “Caroline has worked at the highest level of digital strategy and technology & analytics for some of the world’s best-known customer-focused brands. Her expertise perfectly supports our strategic priorities to strengthen our customer intimacy and improve our capabilities and competitiveness, especially in the critical area of digital and data analytics.’’
