Brötje scoops customer recognition award from business newspaper Handelsblatt. BDR Thermea Group’s Brötje brand has received an ‘Achiever of the Year - Customer Recommendation 2021’ special award from the prestigious German business and financial newspaper Handelsblatt.
Brötje showed significant year-on-year improvement too. There was a strong increase in recommendations from among its customers over the past year, even during the difficult lockdowns.
The image comparison illustrates the positive development in terms of customer ratings as a valuable benchmark for companies. Some 800 brands were assessed through approximately a million of representative samples across Germany and compiled in the so-called Brand Index customer-recommendation ranking of the market.
“This is an excellent result for Brötje, and we couldn’t be prouder,” says Heinz-Werner Schmidt, Managing Director of BDR Thermea Germany. “Recognition like this shows that putting our customer at the heart of all we do pays off.”
Heinz-Werner Schmidt| Managing Director of BDR Thermea Germany