LiveXP: our new customer experience centre

At BDR Thermea, we are pioneering the energy transition and doing all we can to bring our customers with us on the journey.

To educate our customers and stakeholders on our efforts to tackle global warming, we’ve built a unique customer experience centre called LiveXP, in Mertzwiller, France, where we develop and produce our residential heat pumps.

Whether you’re an installer, wholesaler, customer or R&D partner, LiveXP showcases BDR Thermea’s innovations for future generations. You can learn about the important role we play in decarbonising our heating systems and domestic hot water, and meet our internal heat pump experts. You can also visit the factory where we produce our heat pumps for the entire European market.

With this exciting experience we want to engage with our customers and show them how we can build a sustainable future together.

Please contact your local sales representative if you'd like to schedule a visit, or check out the video below for a sneak peek.